Have you ever ended up with minor problems when you drive off a rental lot? Well, this post is definitely a must read!

At Coles, we always strive for excellent customer service. Today we would like to inform you on a few tips that will be helpful for you especially if this is your first time renting a vehicle.

  1. You will need a valid driver’s license & credit card to rent a vehicle.
  2. Always check to see if rental companies accept your insurance.
  3. Check to see all documents for vehicles are updated before leaving the lot.
  4. Ensure your rental agreement is always in the vehicle.
  5. Always check to see the fuel level.
  6. Always express your concern during vehicle inspection before leaving the lot.
  7. You are responsible for any damage or loss of your rental vehicle.
  8. Check if there are additional fees to drop off vehicles before contract date.
  9. Skip the Airport. Airport rentals cost more.
  10. Opt for economy cars. You’ll save more on gas!